Terms & Conditions

1. Introduction

Welcome to CozyParkGallery ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our plumbing services and website located at cozyparkgallery.sbs (the "Service") operated by CozyParkGallery.

By booking a service or accessing our Service, you consent to these Terms. Should you object to any part of these terms, you are not permitted to use the Service.

2. Service Overview

CozyParkGallery offers an array of high-quality plumbing services, such as:

• Immediate plumbing repairs
• Remodels of bathrooms and kitchens
• Plumbing solutions for commercial entities
• Comprehensive plumbing projects
• Regular maintenance and inspection services

Service availability is dependent upon various factors, and we retain the right to amend or halt services at our discretion.

3. Booking and Reservations

3.1 Booking Process

A client must:

• Be at least 18 years of age
• Supply truthful and detailed information
• Accept these Terms & Conditions
• Grant access to the property at arranged times

3.2 Confirmation

A service reservation is only confirmed after we provide written acknowledgment. Service provision is at our sole discretion.

3.3 Availability

Services depend on the availability of technicians and site accessibility. Efforts will be made to respect your service scheduling preferences.

4. Payment Terms

4.1 Pricing

Prices are stated in £ and include taxes where applicable, except as explicitly noted. Price adjustments can be instituted without prior notice.

4.2 Payment Schedule

• Urgent services: Payment required upon service conclusion
• Contracts above £1,000: A deposit of 50% required at booking
• Final payment: Due on completion of the project
• Supplementary charges (if any): Payable at the time of completion

4.3 Payment Methods

Accepted forms of payment include significant credit cards, bank wire transfers, and certified cheques. We process payments securely with encryption.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• Over 48 hours prior to service: Full deposit reimbursement
• Between 24 to 48 hours before service: Partial deposit refund of 50%
• Under 24 hours before service: No deposit refund
• Cancellation of immediate service: £100 fee applies

5.2 Emergency Service Promise

In emergency situations, we vow to respond within 2 hours. Failure to do so due to extenuating circumstances leads to:

• A discount of 20% on the service call
• Re-prioritization of your service for the following available slot

5.3 Project Holdups

Project delays due to unanticipated site specifics or material availability circumstances will lead to our communication of new timelines and adjustment of schedules.

6. Safety and Site Conduct

6.1 Safety Requirements

Property owners are responsible to:

• Guarantee safe and unhindered access to work zones
• Disclose potential hazards or unsafe conditions
• Keep pets and children away from the areas of work
• Adhere to safety advice given by technicians

6.2 Site Preparation

It is the customer's duty to:

• Remove personal items from the work vicinity
• Ensure sufficient space for work
• Manage pets during hours of service
• Inform surrounding residents of anticipated work

6.3 Conduct

Clients must uphold a hazard-free work setting. Should the environment endanger the safety of our workforce or property, services might be discontinued.

7. Liability and Insurance

7.1 Our Liability

Our financial responsibility is confined to service payment amounts. Our responsibilities do not include:

• Conditions of plumbing pre-existing our service
• Damages due to concealed defects
• Secondary damages from service delays
• Issues due to neglected maintenance

7.2 Insurance Coverage

We are insured for liability concerning our services and operations robustly. Customers should cover their own properties with insurance.

7.3 Warranty

Workmanship warranties are provided in accordance with the details in your service contract. Warranties from manufacturers apply to materials and fixtures.

8. Modifications and Project Changes

We have the authority to modify project schemes based on the realities of site conditions, compliance with building regulations, or the availability of materials. Prior to enactment, changes will be shared and authenticated.

9. Force Majeure

We are not accountable for any hindrances, cancellations, or alterations instigated by events outside our control, inclusive of, but not isolated to:

• Extreme weather occurrences
• Catastrophic natural events
• Directives from government authorities
• Disruptions of utility services
• Breaks in the material supply lines

10. Privacy and Data Protection

Personal information collection and processing are executed following our Privacy Policy. Service utilisation implies agreement with the methods described in our Privacy Policy.

11. Intellectual Property

The content on our website, whether it be the textual components, graphical representations, logos, or imagery, is safeguarded by the law of copyright and trademark. Unauthorized reproduction, distribution, or derivative creations are prohibited without written consent.

12. Governing Law

Applicable law within United Kingdom dictates these Terms. Judicial proceedings shall be undertaken in courts located in London, United Kingdom.

13. Changes to Terms

We reserve the right to revise these Terms periodically. Alterations will appear on our website accompanied by an updated revision date. Service usage after such changes indicates acceptance of the new terms.

14. Contact Information

For enquiries regarding these Terms & Conditions, please reach out to us at: